Privacy Policy

Last updated: 27 August 2026

Garden Home Company (“Garden Home Company”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit www.gardenhomecompany.ie, contact us, submit an enquiry, use our “Check My Garden” service or otherwise interact with us.

This policy is intended to comply with the General Data Protection Regulation (EU) 2016/679 (“GDPR”), the Data Protection Act 2018, and other applicable Irish data protection and electronic communications legislation.

1. Who We Are

Garden Home Company provides certified garden-home design and construction services in Ireland.

For the purposes of data protection law, the data controller is:

Garden Home Company

Legal entity: [INSERT FULL LEGAL COMPANY NAME]

CRO Number: [INSERT IF APPLICABLE]

Registered/Business Address: [INSERT ADDRESS]

Email: info@gardenhomecompany.ie

Telephone: +353 83 398 9980

Website: www.gardenhomecompany.ie

Questions about this Privacy Policy or the use of your personal data can be sent to info@gardenhomecompany.ie.

2. Personal Data We Collect

Depending on how you interact with us, we may collect the following information.

Information you provide directly

When you submit an enquiry, contact us or use our “Check My Garden” service, we may collect:

  • Your name
  • Email address
  • Telephone number
  • Eircode and general property location
  • Whether you own and occupy the relevant property
  • Information about the proposed use of the garden home
  • Approximate garden dimensions or property information
  • Photographs, plans or measurements you choose to provide
  • Information regarding site access and existing services
  • Details concerning your proposed garden-home project
  • Communications between you and Garden Home Company
  • Any other information you voluntarily provide to us

If you proceed with a survey, quotation or project, we may also collect information reasonably required to prepare, manage and complete the proposed works.

Technical and website information

When you use our website, certain technical information may be generated or collected, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Date and time of access
  • Website interaction information
  • Cookie identifiers and similar technical data, where applicable

Non-essential analytics, advertising or tracking technologies will only be used where the necessary consent has been obtained.

3. How We Use Your Personal Data

We may use your personal data to:

  • Respond to enquiries
  • Assess whether a property or garden may be suitable for a garden home
  • Provide an indicative budget range
  • Arrange surveys, consultations or site visits
  • Prepare quotations and project proposals
  • Communicate with you regarding a potential or existing project
  • Provide our design, construction, certification and related services
  • Manage contracts, payments and project administration
  • Maintain appropriate records relating to completed projects
  • Meet building-control, regulatory, accounting, tax and other legal requirements
  • Deal with complaints or legal matters
  • Operate, maintain and secure our website
  • Improve our website and services
  • Prevent fraud, misuse or security incidents
  • Send marketing communications where you have consented to receive them or where otherwise permitted by law

We do not sell your personal information.

4. Our Lawful Bases for Processing

Under GDPR, we must have a lawful basis for processing your personal data.

Depending on the circumstances, we may rely on:

Steps before entering into a contract

We may process your personal data where this is necessary to respond to your request, assess your proposed project, conduct a survey, prepare a quotation or take other steps at your request before you enter into a contract with us.

Performance of a contract

Where you become a customer, we may process information that is necessary to perform our contract with you and deliver the agreed services.

We may process and retain information where necessary to comply with legal obligations, including accounting, taxation, building-control and other regulatory requirements.

Legitimate interests

We may process personal information where necessary for our legitimate business interests, provided those interests are not overridden by your data-protection rights.

These interests may include:

  • Responding effectively to enquiries
  • Managing customer relationships
  • Operating and protecting our business
  • Maintaining appropriate business and project records
  • Establishing, exercising or defending legal claims
  • Improving our services and website

Where required, we may rely on your consent, particularly in relation to:

  • Non-essential cookies
  • Analytics or advertising technologies
  • Certain direct-marketing activities

Where processing is based on consent, you may withdraw your consent at any time.

5. Garden Qualification Information

Information provided through our “Check My Garden” service is used to carry out an initial assessment of whether a proposed site appears suitable for further consideration.

Submitting this information does not create a contract with Garden Home Company and does not constitute formal planning, engineering, building-control, legal, tax or financial advice.

Additional information, surveys, measurements and professional assessments may be required before the suitability of a site can be confirmed.

6. Sharing Your Personal Data

We may share personal data only where necessary with trusted third parties, including:

  • Website hosting and IT providers
  • CRM or business administration providers
  • Email and communications providers
  • Architects, engineers, surveyors and other professional consultants
  • Contractors and subcontractors involved in your project
  • BER assessors and other certification professionals
  • Building-control or regulatory bodies where required
  • Accountants, insurers and professional advisers
  • Legal advisers
  • Payment providers, where applicable
  • Public authorities where disclosure is required by law

Where third-party service providers process personal data on our behalf, we require them to handle that information appropriately and in accordance with applicable data-protection requirements.

We do not permit service providers acting solely on our behalf to use your personal information for their own unrelated purposes.

7. International Transfers

Some technology or service providers used by Garden Home Company may process information outside Ireland or the European Economic Area (“EEA”).

Where personal data is transferred outside the EEA, we will take appropriate steps to ensure that a lawful transfer mechanism and appropriate safeguards are in place where required by GDPR.

These may include an adequacy decision issued by the European Commission or approved contractual safeguards such as Standard Contractual Clauses.

8. How Long We Keep Your Information

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected and to satisfy applicable legal, regulatory, tax, accounting or reporting requirements.

As a general guide:

  • Unsuccessful or preliminary enquiries will normally be retained only for as long as reasonably necessary to manage and follow up the enquiry.
  • Information relating to active customers will be retained throughout the customer relationship.
  • Contractual, financial and relevant project documentation may generally be retained for at least six years following completion where necessary for legal, accounting or contractual purposes.
  • Certain construction, engineering, certification, warranty or compliance records may need to be retained for longer periods where appropriate.
  • Marketing information based on consent will be retained until you unsubscribe or withdraw consent, subject to keeping minimal suppression information where necessary to respect your request.

Retention periods may differ where a longer period is required by law or reasonably necessary in connection with a legal claim.

9. Cookies

Our website may use cookies and similar technologies.

Cookies may include:

Strictly necessary cookies

These are required for the website to operate correctly or provide functionality specifically requested by you.

Analytics cookies

These help us understand how visitors use the website and improve its performance.

Marketing or advertising cookies

Where applicable, these may be used to measure advertising performance or deliver relevant advertising.

Except for cookies that are strictly necessary, cookies or tracking technologies requiring consent will not be placed or accessed until you have provided the required consent.

You should be able to accept, reject or manage non-essential cookie categories through our cookie-consent tool.

You can change or withdraw your cookie choices at any time through the cookie settings available on the website.

10. Marketing Communications

We will only send electronic marketing communications where we have an appropriate lawful basis to do so.

Where you have consented to marketing, you can withdraw your consent at any time by:

Withdrawing marketing consent will not affect essential communications relating to an enquiry, quotation, contract or active project.

11. Security

We take appropriate technical and organisational measures to protect personal data against accidental or unlawful loss, alteration, disclosure, destruction or unauthorised access.

Access to personal information is restricted to those who reasonably require it for legitimate business purposes.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

12. Your Data Protection Rights

Subject to applicable law, you may have the right to:

Access

Request a copy of the personal data we hold about you.

Rectification

Ask us to correct inaccurate or incomplete personal information.

Erasure

Ask us to delete personal information where there is no longer a lawful reason for us to retain it.

Restriction

Ask us to restrict how certain personal information is processed.

Data portability

Receive certain personal information in a structured, commonly used and machine-readable format and, where applicable, request that it is transferred to another organisation.

Object

Object to processing based on our legitimate interests in certain circumstances.

You also have an absolute right to object to personal data being processed for direct-marketing purposes.

Where processing is based on consent, withdraw that consent at any time.

Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

13. Exercising Your Rights

To exercise any of your data-protection rights, contact:

Email: info@gardenhomecompany.ie

We may need to request information to confirm your identity before dealing with a request.

There is normally no charge for exercising your data-protection rights. We will respond within the timeframe required under applicable data-protection law.

14. Complaints

If you have concerns about how we process your personal information, please contact us first so that we have an opportunity to address them.

You also have the right to lodge a complaint with the Irish supervisory authority:

Data Protection Commission

6 Pembroke Row

Dublin 2

D02 X963

Ireland

Further information is available at the Data Protection Commission’s website.

15. Third-Party Websites

Our website may contain links to websites operated by third parties.

Garden Home Company is not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policy of any third-party website before providing personal information.

16. Children

Our services are intended for adults and property owners.

We do not knowingly seek to collect personal data directly from children through this website.

If you believe that a child has provided personal information to us without appropriate authorisation, please contact us.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, business practices or legal obligations.

The latest version will be published on this website and the “Last updated” date will be amended accordingly.

18. Contact Us

For questions regarding this Privacy Policy or your personal data, contact:

Garden Home Company

[INSERT FULL LEGAL COMPANY NAME]

[INSERT BUSINESS/REGISTERED ADDRESS]

Email: info@gardenhomecompany.ie

Telephone: +353 83 398 9980

Get In Touch

Get In Touch